Dennis Z.13 Apr 2023Updated 21 Jul 2025Security & Backup2 min read

How to Restore a Full Website Backup Using JetBackup5 in cPanel

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Accidents happen—files get deleted, updates go wrong, and websites break. That’s why backups are essential. At HostAfrica, we automatically create daily and monthly backups of your hosting account using JetBackup5, so you can restore your website quickly with just a few clicks.

Even though we’ve now upgraded to Acronis for backups, the JetBackup5 restoration process remains the same. In this guide, we’ll show you exactly how to restore a full account backup in cPanel using JetBackup5—no stress, no guesswork.

Note: We've since switched to Acronis Backups, however, the process for restoring your backups will be the same.

How to restore a full account backup.

To do this, first login to your cPanel account. Go to > File > Jetbackup5.

How to restore website backup using JetBackup5

Next it will take you to the JetBackup5 Dashboard within the cPanel where you'll see things like, total disk usage, number of backups, download or restore backup options etc.

How to restore website backup using JetBackup5

Here jetbackup provides you with several options, you can choose to restore or download a full account backup, Home Directory backup, cron jobs, database backup, database user, DNS zones, SSL certificates, email accounts and FTP account backups.

But since we want to restore a full account backup lets go ahead with the full account backup option.

To do this, just click on full backups and a new screen with appear with all the number of daily backups, size and date created, to restore a backup click on the one you wish to restore.

How to restore website backup using JetBackup5

Lets Say we want to restore the most recent backup here which is 14 Dec 2022 12

AM, just click on it and a option will appear below the backups, (Restore, download and clear selection). for this we'll select restore since we want to restore a backup of our website.

restore a full account backup on jetbackup5

Another screen will pop giving you options to exclude some items from the action, but since we want a full account restore we'll ignore it and proceed with the process of restoring the backup.

How to restore website backup using JetBackup5

To proceed, just click on restore selected items and in some seconds the process should begin you can check the Queue to see the list of jobs.

If your hosting provider doesn't offer you free website backups then maybe its time you switch to us to enjoy this and many other benefits.

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Dennis Z.

The Author

Dennis is a web hosting professional and the former CEO of Naijawebhost. He writes for HostAfrica on hosting, servers, and helping African businesses establish a reliable online presence. His articles draw on hands-on experience running a hosting operation, with a focus on practical, straightforward guidance.